Shipping

If you place your order on a business day (Monday – Friday) we’ll process it within 48 hours.

Orders made over the weekend or on a public holiday, we’ll process it the following business day.

Please make sure you supply us with your full and correct shipping address. Should you enter the wrong address, please contact us as soon as possible.

How much does shipping cost?

Location	Cost	Total Delivery Time (including processing time)
Australia	Free shipping over $35 purchase	2 - 4 working days

Okana is not responsible for any shipping problems and shall not be held liable for any "reasonable" delay beyond our advertised delivery time-frames.

What if my order hasn't arrived in the estimated time?

Please note that our shipping guidelines are based on the estimated time of arrival from the dispatch date, not the date your order is placed. Please be advised that our delivery time guidelines are based on business days, which only includes Monday - Friday and excludes public holidays. Please check your confirmation email to confirm your delivery address was correct. If you have further issues with delivery of your item you can contact us.

How to track your parcel in New Zealand:

You’ll find your tracking number in the dispatched email. Enter this tracking number at http://www.dhl.com.au/en/express/tracking.html

HANDCRAFTED SUPERFOOD

We are all about fresh, raw, natural skincare. We handcraft all our products in small batches daily to provide the absolute Fresh and most beneficial skin care products available anywhere.

NATURAL PRESERVATION

Our skincare line uses natural preservation from superfoods and prebiotics. We skip the fragrances, alcohol, and fillers, so every ingredient works wonders for your skin.

SAFE BEAUTY

Our mission is simple: create the healthiest, non-toxic skincare that works wonders. Loaded with powerful superfoods and active ingredients to give your skin the healthy natural glow.